Terms and Conditions

Cancellation Policy

Refunds / Gift Certificate credits are only available if American Blue Collar Canine receives the request within the time frames listed below for each specific type of purchase. Refunds cannot be processed more than 120 days from the date of purchase.
All Refund or Gift Certificate requests must be sent to info@AmericanBlueCollarCanine.com


Puppy Training Camp:

  • Full refunds are available when American Blue Collar Canine is notified by Email at least 7 calendar days prior to your Puppy Training Camp start date.
  • 50% refund (or Gift Certificate) is available if American Blue Collar Canine is notified by Email 3 calendar days before your Puppy Training Camp start date (Friday by midnight PST).

Series Classes: Series classes are classes with a fixed start and end date.

  • Request changes to Series classes by notifying us by Email.
  • Full refunds (or Gift Certificates) are available if American Blue Collar Canine is notified by Email at least 7 calendar days prior to your first session.
  • 50% refund (or Gift Certificate) is available if American Blue Collar Canine is notified by Email 3 calendar days before your first session.

Ongoing Classes: Ongoing classes are classes with variable start and end dates.

  • Full refunds are available if American Blue Collar Canine is notified by Email at least 7 calendar days prior to your first purchased session date.
  • Gift Certificates are available if American Blue Collar Canine is notified by Email at least 2 calendar days prior to your first purchased session date.
  • Pro-rated Gift Certificate is available if American Blue Collar Canine is notified by Email after classes begin for the remaining reservation days, starting with two (2) days after your cancellation.  Pro-rated credit amounts are calculated after charging the regular (non-package) price for the sessions used.
    • For example, with Puppy Plus packages, classes attended will be deducted from your credit at standard class rates.

Private Sessions:

  • Scheduled Private Sessions/Packages:
    • Full refunds are available if American Blue Collar Canine is notified by Email at least 7 calendar days prior to your first scheduled session (scheduled at time of purchase) and within 3 months of your purchase date.
    • Gift Certificate is available if notified by Email at least 24 hours in advance of your scheduled session.
      • Pro-rated Gift Certificate is available for packages in progress after charging the regular (non-package) price for the sessions used.
      • Example: if you used 2 of the 3 sessions in a package, we will subtract the regular (non-package) price of 2 sessions from your total and Gift Certificate the balance.
  • Unreserved Private Sessions/Packages:
    • Full refund if American Blue Collar Canine is notified by Email within 30 days of purchase date.
    • Gift Certificate if American Blue Collar Canine is notified by Email after 30 days of purchase date.
      • Pro-rated Gift Certificate is available for packages in progress after charging the regular (current/non-package) price for the sessions used.

Gift Certificates:  Gift certificates do not expire. They are also transferable if you want to give it to a friend or Rescue organization!

  • Purchased Gift Certificates: can be refunded within 30 days of purchase date to original credit card.

Agreement to Hold Harmless and Assumption of Risk

Registration for training at American Blue Collar Canine LLC  implies that you have agreed to the following:

I understand that attendance at a dog training or play session may pose some risk to myself, members of my family, my guests, and my dog(s) and expressly assume the risk of any damage or injury (to myself, my dog(s), and/or any minors attending a dog training session with my) incurred as a result of a dog training session conducted by or on behalf of American Blue Collar Canine, LLC.

I understand that it is my responsibility to supervise my dog(s) for their safety and the safety of other dogs and people.

If I am bringing children to the session, understand that it is my responsibility to supervise them for their safety and the safety of the dogs.

I am responsible for damages caused by my dog(s) and/or my guests and family members.

To minimize all risks, I agree to disclose to the trainer any danger or sensitivities my dog(s) may present. I will immediately inform the trainer of any situations that may provoke aggression in my dog(s) and be responsible for avoiding those situations.

In consideration of my participation in a dog training session or sessions conducted by or on behalf of American Blue Collar Canine, LLC, I, on behalf of myself and any minors attending the dog training session(s) with me, waive, release, and agree to hold harmless American Blue Collar Canine, LLC and any and all of its employees, volunteers, agents, insurers, and successors from any and all causes of actions, claims, demands, losses, injuries, and damages of any kind which may be sustained by them or their dog(s) in connection with the dog training session.


Ongoing Class Swapping Policy

For Ongoing Classes, if there’s an Ongoing class reservation that you can’t make, or a date you want to change, you can unreserve or swap that class up to 1 day in advance online. By phone or email, we need at least 3 days in advance of your reservation to process your request. If you don’t unreserve or swap the class, the class is forfeit.


Privacy Policy

All information received will remain confidential, unless specific permission has been requested and received to post to our website or printed materials, as on the testimonials page. No home addresses, phone numbers, email addresses, or billing information will be given or sold to another party.


Puppy Camp Late Pick Up:

Puppies enrolled in Puppy Camp must be picked up between 11:30am and 12:00pm (noon). If you are late, there will be a $40/hour charge, billed in fifteen-minute increments.


Film/Photo Waiver

I give my permission to American Blue Collar Canine, LLC to use my likeness or my dog’s likeness in photograph or video from class(es) and private lesson(s) for use in in any or all of American Blue Collar Canine, LLC’s media including but not limited to printed and digital publications. I understand and agree that any photograph or video using my likeness or my dog’s likeness will become property of American Blue Collar Canine, LLC and I will receive no compensation for my participation.



American Blue Collar Canine LLC reserves the right, at its discretion, to change, modify, add, or remove portions of these Terms & Conditions. Please check these Terms & Conditions periodically for changes.

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